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LEKO Group Oy

Guide for reporters

You can make a report anonymously without a user account. After reporting you receive a report ID and a secret code, which you use to follow the handling of your report.

Making a report

  1. Choose the language at the top of the page (Finnish, Swedish, English or Polish).
  2. Select Make a report.
  3. Briefly state your concern and describe what happened as precisely as possible.
  4. If you wish, add the date, time and place, and fill in any other fields on the form.
  5. You can attach up to 10 files of up to 10 MB each. Location and device details are removed from photos automatically.
  6. Select Submit report.

ID and code

The receipt page shows your report ID and secret code. They are shown only once and cannot be recovered if lost. Copy them, save them as a file or print them straight away, and keep them in a safe place.

Tracking your report

  1. Select Track your report.
  2. Enter the report ID and secret code and select Show report.
  3. You see the status of the report (Received, In progress or Closed) and messages from the handlers.
  4. You can reply to messages, give more information and add attachments.
  5. Log out when you are done.

Receipt of the report is acknowledged within 7 days, and you receive feedback within 3 months. Check your report regularly, as the handlers may ask for more information.

Email notifications

If you wish, you can give your email address. You then receive your credentials by email and a notice when a handler replies. The emails contain nothing from your report.

Email weakens anonymity: sending email always leaves a trace in server logs. Do not give an address if you want to stay completely anonymous.

Anonymity

The channel does not store your IP address or browser details, and reports are stored encrypted. Do not include details that could identify you if you want to stay anonymous. Preferably use your own device and network, not your employer's.